Privacy Policy | Bloomer

1. Introduction

Bloomer ("we," "our," or "us") operates gobloomer.com and provides an all-in-one platform for flower shops. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect:

Account information: Name, email address, password, and business details you provide when signing up.
Business data: Customer lists, orders, delivery information, and marketing data you add to the platform.
Payment information: Billing details processed through our payment provider; we do not store full payment card numbers.
Usage data: How you use our services, including IP address, device info, and log data.
Authentication data: When you sign in with Google or other providers, we receive basic profile information (name, email) from them.

3. How We Use Your Information

We use your information to provide and improve our services, process orders, send transactional emails (e.g., password resets), support marketing automations, comply with legal obligations, and protect our platform and users.

4. Third-Party Services

We use third-party services that may process your data:

Authentication: NextAuth (session management) and OAuth providers (e.g., Google).
Email: Resend for transactional and marketing emails.
Payment processing: Square and/or other payment providers you connect.
Hosting: Vercel, MongoDB, and other infrastructure providers.

These providers have their own privacy policies governing their use of data.

5. Data Security

We use industry-standard measures to protect your data, including encryption in transit (HTTPS) and secure authentication. Passwords are hashed and never stored in plain text.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. You can manage account information in your dashboard. For requests we cannot fulfill there, contact us at the email below.

7. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, session management, and analytics. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for anyone under 16. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

For questions about this Privacy Policy or our data practices, contact us at ari.hernandez0010@gmail.com.